Sales Engineer

Date:  Nov 23, 2021

Baltimore, MD, US

Company:  NCA - NEC Corporation of America

Location: Maryland


NEC Corporation is an Information and Communications Technology (ICT) leader that has been in operation for nearly 120 years.  NEC is committed to bringing together and integrating its technology and expertise to create the ICT-enabled society of tomorrow.  With a global team of 100,000, and 64,000+ technology patents, NEC is in the business of providing solutions that focus on safety, security, operational efficiency - enabling people to live brighter, more enriched lives. We call this orchestrating a brighter world. 



Responsible for selling a telecom services company’s Unified Communication products and services with technical engineers, Serves as the technical liaison to our sales teams, clients & partners with regards to any sales-related service and support - engineering issues. Often responsible for the most highly complex and most difficult to close sales. Assists management in devising plans and strategies to support selling to clients. Works with both the customer and the production or engineering departments of the company to help design solutions and services to suit the customer's needs. This involvement requires excellent people skills and the ability to build relationships and communicate with people easily and confidently


Essential Duties and Responsibilities 

  • 65% Performs sales activities for an assigned geographic area or product/service line with technical engineers to achieve or exceed assigned revenue objectives. 

    • Contacts and visits prospective customers to determine needs. 

    • Creates and performs sales presentations to match the company's products/services with identified technical needs. 

    • Sells products/services through face-to-face contact with technical engineers.

    • Remains knowledgeable of the company's products/services to facilitate sales efforts. 

    • Often responsible for the highly complex and most difficult to close sales.

  • 20% Maintains regular contact with customers to ensure satisfaction.

    • Maintains a regular schedule of contact via phone/on-site visits.

    • Alerts clients to new or improved products/services.

    • Develops relationships with clients by providing excellent customer services

    • Relays client feedback to product development staff.

  • 15% Assists management in devising direct sales plans and strategies.

    • Assists management in determining effective sales techniques.

    • Determines ways to differentiate from competitors.

    • Works with management to identify up-sell opportunities.

    • Assists marketing with design and promotional strategies.


Specialized Knowledge and Skills 

  • Language Skills: Sales engineers need excellent written and oral language skills.

    • Experience presenting to groups of people is helpful.

  • Mathematical Skills: Solid mathematical background is required. 

    • Algebra, trigonometry and calculus are all beneficial.

    • Study in the fields of electronics and data communications are also beneficial.

  • Reasoning Skills: Logical analytical thinking is critical for positions in sales engineering. 

    • Problem-solving ability is a must.

  • Computer and/or Technical Skills:



  • Education: Bachelor's degree or equivalent training in business or sales management.

  • Experience: 3 or more years of sales experience. 

    • High level of knowledge of the company's products/services and pricing practices.

    • Excellent selling skills.

    • Effective communication and interpersonal skills.

    • Professional appearance and presentation required

  • Certifications, Licenses, etc:        


Work Environment and Physical Demands 

  • General Work Environment:

  • Noise: Typical office environment.

  • Standing/Lifting: Not required on a regular basis. 

    • Some heavy equipment lifting for trade shows.

  • Visual:  Ability to work in front of a PC screen for an entire day is necessary.

  • Stress: Can be high at sales closings

  • Travel: Can be over 50% travel.



Headquartered in Irving, Texas, NEC is a leading provider of innovative IT, biometrics, network, and communications products and solutions for service carriers and Fortune 1000 and SMB businesses across multiple vertical industries, including healthcare, government, education, and hospitality. NEC delivers one of the industry's broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications, and biometric security. NEC is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in over 44 countries and more than $28 billion in revenue. For more information, please visit www.necam.com.


NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state or local laws.


EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities.

Nearest Major Market: Baltimore

Job Segment: Telecom, Telecommunications, Electronics Engineer, Engineer, Network, Technology, Engineering