Inside Sales - Channel Account Manager

Date:  Apr 16, 2021

Irving, TX, US, 75063

Company:  NCA - NEC Corporation of America

Location: Irving, TX


With more than 117 years of technology innovation, a global team of 100,000, and 64,000+ technology patents, NEC is in the business of providing solutions that focus on safety, security, operational efficiency - enabling people to live brighter, more enriched lives. We call this orchestrating a brighter world.


The Inside Sales - Channel Acct Manager is responsible for the overall relationship between NEC and its Customers, managing all facets of the business relationship and marshalling the Company resources necessary to achieve a high degree of customer satisfaction. Responsible for constantly seeking new customers and expanding the business relationship with existing customers. Responsible for uncovering, qualifying, defining, proposing and closing new sales orders in line with the Company’s business objectives and within profitability guidelines established by the Company. Responsible for achieving assigned sales quota. Direct Recruitment of Resellers and through Distributors. Sales of UCaaS, CCaaS, BaaS and on-premise voice platforms are an expectation.

Essential Duties and Responsibilities

  • Performs inside sales activities for assigned Solutions Integrators to achieve or exceed assigned revenue objectives.
  • Uncovering UCaaS, CCaaS and BaaS leads that convert to opportunities.
  • Contacts prospective customers to determine needs.
  • Creates and performs sales presentations to match company's products/services with identified needs.
  • Works closely with business development resources to drive net-new opportunities.
  • Remains knowledgeable of company's products/services to facilitate sales efforts.
  • Maintains sales records and prepares sales reports as required.
  • Often responsible for moderately complex and somewhat difficult to close sales.
  • May arrange licensing agreements with retailers.
  • Maintains regular contact with customers to ensure satisfaction.
  • Maintains a regular schedule of contact via phone and occasional on-site visits.
  • Alerts clients to new or improved products/services.
  • Marshall’s internal resources to address customers' technical requirements.
  • Meet Monthly achievement of sales quota
  • Provide clients with excellent customer service



  • Education: Bachelor's degree in business, sales, or marketing or equivalent training in business or sales.
  • Experience: 4 or more years of SaaS sales experience. Highest level of knowledge of complex communications technology/software and selling skills. Effective management skills with the ability to manage indirect channel partners.
  • Certifications, Licenses, etc:
  • Specialized Knowledge and Skills: SaaS sales expereince preferred. Excellent Sales. Communication and Customer Service Skills required.
  • Language Skills: Excellent Business English
  • Mathematical Skills: Basic Math
  • Reasoning Skills: Excellent time management, communication, decision-making, human relations, presentation, and organization + customer service skills. Professional appearance and presentation required.
  • Computer and/or Technical Skills: Advanced MS Office (PowerPoint, Word and Excel)


Work Environment and Physical Demands

  • General Work Environment: Office cube/remote
  • Noise: Moderate
  • Standing/Lifting: Upto 35lbs
  • Visual: Clear
  • Stress: Can be high
  • Travel: 25%
  • Supervisory Responsibility, if any: This position has no supervisory responsibilities.




Headquartered in Irving, Texas, NEC is a leading provider of innovative IT, biometrics, network, and communications products and solutions for service carriers and Fortune 1000 and SMB businesses across multiple vertical industries, including healthcare, government, education, and hospitality. NEC delivers one of the industry's broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications, and biometric security. NEC is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in over 44 countries and more than $37.5 billion in revenue. For more information, please visit www.necam.com.


NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state or local laws.


EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities.

Nearest Major Market: Irving
Nearest Secondary Market: Dallas

Job Segment: Network, Telecom, Telecommunications, Technology