Senior Sales Engineer (UC/UCaaS Solutions)

Date:  May 25, 2023

Maryland, MD, US, 21218

Company:  NCA - NEC Corporation of America

Location: Hybrid (Preferably to be based in Maryland or surrounding states) 

Travel required to client sites.


Senior Sales Engineer (UC/UCaaS Solutions)


The Senior Sales Engineer is responsible for selling telecom/Unified Communication products and services with technical engineering. Serves as the technical liaison to our sales teams, clients & partners with regards to any sales-related service, support and engineering issues. Often responsible for the most highly complex and most difficult to close sales. Assists management in devising plans and strategies to support selling to clients. Works with the customer, production and engineering departments of the company to help design solutions and services to suit the customer's needs. This involvement requires excellent people skills and the ability to build relationships and communicate with people easily and confidently.


Essential Duties and Responsibilities 

  • 65% Performs sales activities for an assigned geographic area or product/service line with technical engineerings to achieve or exceed assigned revenue objectives. 

    • Contacts and visits prospective customers to determine needs. 

    • Creates and performs sales presentations to match the company's products/services with identified technical needs. 

    • Sells products/services through face-to-face contact with technical engineering.

    • Remains knowledgeable of the company's products/services to facilitate sales efforts. 

    • Often responsible for the highly complex and most difficult to close sales.

  • 20% Maintains regular contact with customers to ensure satisfaction.

    • Maintains a regular schedule of contact via phone/on-site visits.

    • Alerts clients to new or improved products/services.

    • Develops relationships with clients by providing excellent customer services.

    • Relays client feedback to product development staff.

  • 15% Assists management in devising direct sales plans and strategies.

    • Assists management in determining effective sales techniques.

    • Determines ways to differentiate from competitors.

    • Works with management to identify up-sell opportunities.

    • Assists marketing with design and promotional strategies.


This list is intended only as a guide and summary of the typical functions of the position. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties to which the employee may be assigned. An employee’s supervisor may ask the employee to perform additional duties or take on additional responsibilities without notice. This list is neither complete nor permanent and may be amended at any time in the Company’s sole discretion.


Specialized Knowledge and Skills 

  • Language Skills: Sales engineers need excellent written and oral language and presentation skills.

    • Experience presenting to groups of people is helpful.

  • Mathematical Skills: Solid mathematical background is required. 

    • Algebra, trigonometry and calculus are all beneficial.

    • Study in the fields of electronics and data communications are also beneficial.

  • Reasoning Skills: Logical analytical thinking is critical for positions in sales engineering. 

    • Problem-solving ability is a must.

  • Computer and/or Technical Skills: VOIP and Networking experience is required.



  • Education: Bachelor's degree or equivalent training in engineering - IT related, business or sales management.

  • Experience: Usually requires 6 or more years of sales experience. 

    • High level of knowledge of the company's products/services and pricing practices.

    • Excellent selling skills.

    • Effective communication and interpersonal skills.

    • Professional appearance and presentation required


Work Environment and Physical Demands 

  • General Work Environment: Home Office 

  • Noise: Typical office environment.

  • Standing/Lifting: Not required on a regular basis. 

    • Some heavy equipment lifting for trade shows.

  • Visual:  Ability to work in front of a PC screen for an entire day is necessary.

  • Stress: Can be high at sales closings

  • Travel: Can be over 50% travel.


The anticipated salary range for this position is $99,000 to $124,000; depending upon the selected candidate’s relevant experience, the exact salary for the role may fall outside of this range. This role will also be eligible to participate in the Company’s bonus/incentive program(s). NEC offers an extensive benefits program and the role will also include,  a Health Insurance package with options that include multiple Medical and Dental coverage options, Pharmacy Insurance, Vision Insurance, Life and Accidental Death and Dismemberment Insurance, Salary Continuation and Voluntary Long-Term Disability Coverage, an Employee Assistance Program (EAP), Adoption Assistance Program, 401(k) with a 50% match up to 6% of employee contribution, 15 PTO days, 10 paid sick days, 11 paid public holidays, Continuing Education and Tuition Reimbursement, 2 paid Community Service Days, a Travel Assistance Program and Pre-Paid Legal plans.



Headquartered in Irving, Texas, NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC creates the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential.


With a global team of 100,000, and 64,000+ technology patents, we deliver one of the industry’s strongest and most innovative portfolios of communications, analytics, security, biometrics, and technology solutions that unleash customers’ productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology to solve today’s most complex business problems. NEC Corporation of America is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in 140 countries and $27 billion in revenues. Backed by 123 years of innovation and experience, NEC knows what it takes to change and stay ahead of technology's continuous evolution. It is our capability to leverage decades of award-winning technologies and research that has enabled NEC to remain an Information and Communications Technology (ICT) leader and through problem resolution, bring new value to people, organizations, and society.


NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state, or local laws.


EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities.

Nearest Major Market: Baltimore

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