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Sr Systems Engineer

Date:  Oct 6, 2021
Location: 

remote, OH, US

Company:  NCA - NEC Corporation of America

 Location: London, OH

Job Title:

Systems Engineer- Sr

Job Code:

100711

Organization Name:

Advanced Recognition Systems

Reporting Relationship:

 

 

Summary -

Provides senior-level technical support for solution delivery including: analysis, design, evaluation, configuration, installation, documentation, testing, training, and general support across the functional areas of the solution offerings. 

 

Occasionally provides presales activities and proposal development support for the group.  Acts as a customer technical advocate insuring timely responses to customer requests, issues, and concerns as it relates to project activities, sales, proposals, and/or marketing support.  As a senior level team member integrates research, development, technical skills and sales techniques to successfully introduce new products and services or to revise existing product lines or services to customers.  Understands and masters the features and benefits of our primary products and customer requirements.

 

Essential Duties and Responsibilities -

45%  May lead or be a member of a team of engineers or related staff for the analysis, design, evaluation, configuration, installation, testing, training, and general support for the delivery of software, hardware and related services for our product offering as well as provide technical support to other engineers or project managers in the configuration, installation, training, and support of the product offerings.

 

30%  Ability to analyze, diagnose, and solve complex technical systems issues related to our product offerings.

 

5%  Provide technical support to sales for RFI/RFP/RFB technical responses, including system design documents, quotations, and presentations.

 

5%  Lead the implementation of strategies and make concise recommendations to project managers, project staff and sales managers on technology factors for projects or project pursuits.

 

5%  Assist other engineers, project managers, project staff, and sales staff in defining customer technical requirements and specifications for system/product design.

 

5%  Works closely with analysts, development and the delivery teams to insure the product solution addresses current customer requirements and expectations.

 

5%  Documents procedures, policies, proposals, specifications, implementations for project and sales staff to review.

 

Prerequisites -

Education:

Bachelor's degree (B. A.) from four-year College or University in Computer Science, Electrical Engineering, Telecommunications, or equivalent.

Experience:

Six plus years directly related experience and/or training; or equivalent combination of education and experience in a related field.

Certifications, Licenses, etc:

None required.

     

 

Specialized Knowledge and Skills -

Language Skills:

Excellent communication skills; fluent in English.  Able to clearly and concisely explain complex situations to customers and project staff.

Mathematical Skills:

 

Reasoning Skills:

Must be able to effectively analyze and troubleshoot complex problems using logic and methodical reasoning.

Computer and/or Technical Skills:

Experience with scripting (shell; BASH, PERL, etc).  Strong knowledge of relational database concepts.  Oracle and MSSQL experience required.  Familiar with NAS/SAN storage solutions.  Expert administration skills for Linux and Windows operating systems.

     

 

Work Environment and Physical Demands -

General Work Environment:

Office environment, Server Rooms.  May be required to be on-call for serious problem resolution

Noise:

May experience short durations of loud servers/ambient noise.

Standing/Lifting:

Regularly required to sit, occasionally required to lift/move servers or other hardware.  Must be able to lift/move up to 50 pounds.

Visual:

Specific vision abilities required by this job include close vision. Occasional presentation may be necessary; computer and written documents.

Stress:

Moderate, with occasional short duration periods of High stress.  Must be able to work under tight deadlines, and mission critical uptime requirements

Travel:

Travel as required; infrequently and occurring approximately 5% of the time.

         

 

Supervisory Responsibility, if any:

While not directly responsible for the supervision of other employees, this position does require the employee to direct and assist other engineers as necessary.


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